Worcestershire (hybrid after training) | £32,000-£35,000 DOE | Mon-Fri 9:00-17:00
We're recruiting for a Supply Chain Planner to join a premium, award-winning pet food business with an international footprint and a fast-moving product range. This is a brilliant opportunity for someone who loves turning data into action forecasting demand, protecting availability, and keeping customers supplied across global markets.
This role is offered on a 18-month fixed-term contract (maternity cover), with genuine scope for longer-term opportunity depending on business needs.
The opportunity...
Reporting into a senior operations leader, you'll play a key role in demand planning, stock forecasting, inventory management and cross-trade order coordination. You'll work closely with suppliers, freight partners and internal teams to ensure products land on time, with the right documentation, and with shelf-life and customer requirements fully considered.
This is not "just" products in/products out. It's a varied, high-impact planning role in a business that operates across multiple locations and international customers, where accuracy, urgency and communication really matter.
What you'll be doing (key areas)...
Demand & inventory planning / forecasting
- Analyse sales performance and identify trends, producing monthly sales and inventory analysis
- Build stock requirement forecasts across all markets (with particular focus on international customer timing)
- Flag and escalate stock risk, supply constraints, or forecast volatility
- Plan stock for weekly/monthly promotions across both D2C and B2B channels
- Manage cross-trade purchase orders, lead-times, and customer-specific requirements
- Enter and manage POs on the ERP system, chasing and expediting when required
- Review import/export documentation and liaise with freight forwarders
- Prepare advance order schedules so suppliers can plan production effectively
- Support supplier performance through meeting input, issue logging and follow-through on corrective actions
- Enter trade customer orders on the ERP system, confirm availability and acknowledge orders
- Support the creation of export paperwork for shipments from EU warehouse locations
- Book transport, liaise with warehouses/customers, and support shipment processing and invoicing steps
- Assist with customer complaints and resolutions where needed
- Help document and maintain supply chain processes
- Support projects, reporting, meeting minutes, and ongoing operational improvements
- Operate in line with health & safety and quality management expectations
To be successful here, you'll likely have experience in a role such as Supply Chain Planner, Demand Planner, Inventory Planner, Materials Planner, Supply Planner, Logistics Planner, Export Coordinator or similar.
Ideal experience includes:
- Strong planning skills: forecasting, trend analysis, stock control, inventory optimisation
- Comfortable working in a fast-paced environment with changing demand and priorities
- Experience coordinating international supply and/or cross-trade orders
- Confidence managing lead-times, documentation and customer requirements
- Good working knowledge of ERP systems (SAP experience is a bonus)
- Clear communicator who can build relationships across suppliers and internal stakeholders
- Experience with perishable goods / shelf-life products (pet food, food, supplements, FMCG)
- Exposure to export paperwork, freight forwarders, EU warehouse operations
- £32,000-£35,000 depending on experience
- 18-month fixed-term contract (maternity cover) with potential future opportunities
- Hybrid working after initial training: 2 days per week in the office
- 23 days annual leave + bank holidays
- EAP (Employee Assistance Programme
- 65% product discount
- Access to an employee benefits platform
Worcestershire (hybrid). Travel to other sites within a 20-mile radius may be required. Local candidates are strongly encouraged due to the office-based element during training.
Equality, inclusion and hiring...
Applications are welcomed from all backgrounds. The business is committed to equality of opportunity and an inclusive recruitment process.
How to apply...
If you're a switched-on planner who enjoys ownership, collaboration, and keeping global supply moving - apply now.
